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How to configure custom Gift Card emails
How to configure custom Gift Card emails

Custom gift card emails are sent whenever a gift card is purchased. Templates are available for both the purchaser and the recipient.

Nicole Ventic avatar
Written by Nicole Ventic
Updated over a week ago

Once you have configured your account to sell gift cards through FlexBooker, you can also configure the emails that are automatically sent to both the recipient and purchaser of a gift card.

Under Setup > Emails and Text Messages, there are two relevant templates:

Gift Card - this email is sent to the recipient, informing them that someone has purchased a gift card for them. NOTE: This email is sent for digital gift cards only!

Gift Card Receipt - this email is sent to the purchaser of the email as a receipt, noting the charge that will appear on their credit card statement.

After each purchase, you can also send a blind carbon copy of the receipt email as shown below. To enter multiple email addresses, enter them separated by a comma.

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