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What happens if I have multiple people waiting for the same time?
What happens if I have multiple people waiting for the same time?
Andrew Ford avatar
Written by Andrew Ford
Updated over a week ago

If you have multiple people on the same wait list, all waiting for the same time/session, then FlexBooker will automatically handle offering them space on a first-come first-served basis.

We'll keep track of the order that people signed up for the wait list and, when space becomes available, we'll automatically offer space to the first person who signed up first. We'll hold that space while we wait for a response from the client for 10 minutes. If we don't get a response, or if before that the customer turns down the space, then we'll move onto the next person in the list. Again, we'll hold space for 10 minutes for each person so someone else doesn't take their spot while they're responding to their text message invitation.

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